Welcome to The Madison Collection: Terms and Conditions

Thank you for choosing The Madison Collection for your jewellery needs. Before using our website or making a purchase, please carefully review the following terms and conditions.

Company Information:
The Madison Collection operates the website themadisoncollection.au. We are registered as The Madison Collection, with our headquarters located in Australia. For any inquiries or assistance, please contact us via email at info@themadisoncollection.au or by mail at the provided address.

Privacy Policy:
Protecting your privacy is paramount to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to our Privacy Policy and the use of cookies as described in our Cookies Policy.

Website Terms of Use:
These Terms of Use govern your use of themadisoncollection.au. By accessing or using our website, you agree to comply with these terms. Please review them carefully before proceeding.

Terms and Conditions of Sale:
Our Terms and Conditions of Sale apply to all purchases made through The Madison Collection website. By placing an order with us, you agree to these terms. Please read them thoroughly before completing your purchase.

Online Shopping:
When shopping on our website, we take every precaution to ensure that product details, prices, images, and descriptions are accurate. However, please note that variations may occur depending on your monitor settings.

Product Availability:
We strive to ensure that products are available for timely delivery. In the event of any delays, we will notify you promptly and work towards a resolution.

Orders:
All orders are subject to availability and acceptance. By placing an order, you confirm that the information provided is accurate and that you are authorised to use the payment method provided.

Pricing:
Product prices displayed on our website are in AUD and inclusive of applicable taxes. We reserve the right to adjust prices and delivery charges as necessary.

Purchasing:
Orders will be processed within 2-3 business days. Delivery times may vary depending on location and courier services.

Payment:
We accept payments via Credit Card and Electronic Funds Transfer. By providing payment information, you confirm that you are authorised to use the payment method.

Delivery:
We aim to dispatch orders promptly, with estimated delivery times provided for guidance. Please ensure that someone is available to sign for the delivery.

Returns & Refunds:
We offer a 30-day return policy for items purchased from The Madison Collection. Please review our Returns & Refunds policy for detailed information on the return process and eligibility criteria.

Exchanges:
Exchanges are subject to stock availability and equal or greater value. We offer free returns within 30 days of the purchase date.

Faulty Goods:
We will endeavour to repair or replace faulty items within 14 days of delivery. Please contact us promptly if you encounter any issues with your purchase.

Promotions/Competitions:
We run various promotions and competitions throughout the year, each with its own terms and conditions. Please review these before participating.

Changes to Terms and Conditions:
We reserve the right to update these terms and conditions as necessary. Any changes will be effective immediately upon posting on our website.

Contact Us:
We value your feedback and are here to assist you. For any inquiries or assistance, please contact us at info@themadisoncollection.au
Thank you for choosing The Madison Collection. We look forward to serving you!